At Bookeasy, we respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA)
Information
We Collect:
- Personal details (name, email, phone number, ID/passport)
- Booking information (dates, property, number of guests, special requests)
- Payment details (processed securely by third-party providers)
- Technical data (IP address, browser type, cookies)
How We Use Your Information
We use your information to:
- Process and manage your bookings
- Communicate with you about reservations
- Send booking confirmations and reminders
- Improve our platform and customer service
- Comply with legal obligations
Sharing of Information
We may share your information with:
- Property owners / hosts (only as necessary for your booking)
- Payment service providers
- Legal authorities when required by law
We do not sell your personal information to third parties.
Data Security
We implement reasonable technical and organisational measures to protect your data. However, no system is completely secure.
Cookies and Tracking
We use cookies to improve your experience, remember preferences, and analyse website traffic. You can manage cookie preferences through your browser settings.
Your Rights (POPIA)
You have the right to:
- Access your personal information
- Correct or update it
- Request deletion (subject to legal requirements)
- Object to processing
- Lodge a complaint with the Information Regulator
Contact Us
Email: mail@bookeasy.co.za
By using bookeasy.co.za, you consent to the collection and processing of your personal information as described in this policy.
